Privacy Policy

Mitivex ("we," "us," or "our") provides a restoration operations platform for contractors and their teams. This Privacy Policy explains how we collect, use, store and protect information when you use our website and services.

1. Information we collect

We collect information you provide directly, such as your name, email, phone number, company name and payment details. We also collect data created through your use of the platform, including job records, customer contacts, photos, measurements, proposals, production notes and communication history.

When you sign in with Google, we receive your Google account email address and basic profile information only. We do not request or access your Google contacts, emails, calendar or files.

2. How we use information

We use your information to operate and improve the Mitivex platform, authenticate users, process payments, send service-related notifications, and provide customer support. We do not sell personal information to third parties.

3. Data sharing

We share data only with service providers necessary to run Mitivex, such as cloud hosting, payment processing and email delivery services. Each provider is contractually bound to protect your data and use it only for the services they provide to us.

4. Data security

We use industry-standard encryption, access controls and monitoring to protect your data. While we work hard to secure your information, no online service can guarantee absolute security.

5. Your choices

You can update your account information, manage team members and export job data from within the platform. You may also request deletion of your account and associated data by contacting support.

6. Cookies and tracking

We use cookies and similar technologies to keep you signed in, remember preferences and understand how the platform is used. You can disable cookies through your browser settings, though some features may not work properly.

7. Children's privacy

Mitivex is not intended for children under 16. We do not knowingly collect personal information from children under 16.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the platform before they take effect.

9. Contact us

If you have questions about this Privacy Policy or our data practices, please contact us at support@mitivex.com.